Shipping & Cancellation Policy
123keytags.com ships within the continental United States and Canada via UPS or USPS Priority Mail. Shipping times depend on the type of keytag you are ordering. See details below.
STOCK KEYTAGS (I Love My Gym)
These keytags are shipped FREE via USPS Priority Mail within 2 business days after your order is placed.
CUSTOM KEYTAG REORDERS (with no changes)
These keytags are shipped out in 7-10 business days. You will receive a tracking number on the day the order ships so that you will be able to track delivery.
CUSTOM KEYTAG NEW ORDERS (or reorders with changes)
These keytags typically take 1-2 days longer than reorders with no changes due to the fact that we must design the key tag using your supplied artwork (logo) and then the design must be approved by you before we put the order into the production rotation.
Once you have approved a design, your keytags will go into the production rotation and will follow the same protocol as “reorders” above.
Because we begin to process orders the same day they are received, it often is not possible to cancel an order. However, if we receive your emailed request to cancel before your order has been processed, we will be more than happy to honor your cancellation request and refund your full purchase price.
To cancel your order, send an email to [email protected] as quickly as possible. Cancellations must contain the following:
- First and last name
- Order number
- Email address associated with your order
Every effort will be made to accommodate your request, as long as we have not yet begun to process it.