Knowledge Base:  
Barcode Numbers & Letters
Last Updated: 09/25/2018

Did you know that some member / client check-in software does not allow the use of letters in their barcodes?  We found this out the hard way when a customer ordered 250 custom keytags with a letter T preceding the barcode number.  While his scanner seemed to accept the barcode, his software was not able to match the scanned keytag to a valid member.

A quick call to the software vendor revealed that this particular software was not able to process letters combined with numbers in a barcode.  Thankfully, the software vendor was able to make a quick configuration to this particular customer’s setup and they got everything working just fine!

A common convention when numbering your keytags is to start with a 5 digit number – in fact, our printer defaults to barcode number 12345 if no starting number is requested.  What is nice about 12345 as a starting number is that it allows you a lot of future members before anything changes about your numbering convention (after all – if you have a gym with 99,999 members, you probably have a full time IT department that can make anything work!).

So the moral of the story is, if you don’t have a preference for your starting number, try starting with 12345.  And if you decide for some reason that you would like a letter in your barcode number, you might want to check with your software vendor to ask them if the software is able to read letters in barcode keytags.

Was this article helpful?